Policies

Cancellation Policy

Your appointments are very important to ERMc Hairstylist, it is reserved especially for you, we understand that  sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

 
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY

Please understand that when you forget or cancel your appointment  without giving enough notice, we miss the opportunity to fill that  appointment time, and clients on our waiting list miss the opportunity  to receive services. Our appointments are confirmed 48 hours in advance  because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a cancellation fee will apply. We will be asking for a credit card to have on file.

  • Less than 24 hour notice will result in a charge equal to 30% of the reserved service amount.

  • “NO SHOWS” will be charged 100% of the reserved service amount. 

  • Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will  result in a charge equal to 40% of the reserved service amount.

  • Two cancellations in a row, will result in customer calling day of to reserve your appointment, if time is allotted. 


The cancellation policy allows us the time to inform our standby guests  of any availability, as well as keeping our scheduled filled, thus better serving everyone. Beauty Is Hair Salon policies are  presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.

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Servicing the Charlotte area of: Southpark, Myers Park, Uptown, Midtown, Elizabeth, Dilworth, Sedgefield, Quail Hollow, Montfort, Noda/Plaza Midwood,  Southend

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